CSC Post Successful Verification of the Applicant, what are the next steps?

Post successful verification the applicant shall 

1. Account confirmation over the registered Email address

2. CSC connect credentials over the registered Email address.

3. Able to access My account services in the Registration Portal

 Is there any fees for the registering as a VLE?

There is no fee for registration as a VLE. It is absolutely free of cost.

What would be my responsibilities as VLE?

As a VLE you should take care of few important points: 

a) Make sure your centre is at public place with all the safety and convenience.

b) Availability of Kiosk from 08:00 AM to 08:00 PM.

c) To deliver the services smoothly to the users as available on Digital Seva Portal.

Do I need any training to become a VLE?

No. You don’t need any specific training to become a VLE. Meeting the minimum criteria as mentioned in the pre-requisite is enough to become a VLE

I don’t know my VID. How can I generate my VID?

Visit the UIDAI website and generate/retrieve your VID.

What if my application is rejected, can I apply again?

Yes, you can apply again.

How much time it takes to generate the CSC ID?

It would take almost 2 weeks (15days) to generate the CSC ID.

 How can I track my Application Status?

    To track your application:

a) Visit the URL https://register.csc.gov.in

b) Click on “Apply” tab and select “Status Check” option.

c) Enter your application id and Captcha Text. Click on “Submit” button.

How can I surrender my CSC ID?

Click here and download the form.

Fill the form manually, and duly sign the form.

Submit the form to the respective state team head.

Once the state team share the form with CSC.

CSC will check all the details and take the action accordingly & deactivate the CSC ID.

What is the role of “My Account section”?

My Account is a one-stop-shop for anyone who is a registered VLE. As a Village Level Entrepreneur, they will have exclusive access to online self-service including the ability to view the VLE Profile, update details and manage credentials for Connect.

If I face Error in PAN and Bank update/or not able to submit the application. How can I resolve it?

Check for the error message messages displayed screen thereafter check for all the fields if they are filled properly, check for spaces and special characters included if not find and remove that.

 If I am getting the error message “Aadhaar number does not have both email and mobile”, suggest the solution?

You may go onto the UIDAI website and verify your mobile and email address.

If I forgot to download application reference form. What is the solution for this?

You can get the reprint of the form from Registration Portal under Apply Module. Click Here

If I forget my connect password, how can I restore it?

In case you forgot your connect password reset through OTP or old password mechanism i.e. go through account settings in my account sections and update.

If I am Unable to login on DSP and my account status says inactive, what can be the reason for the same?

The cause for this is that your account is blocked for some reason, please write to help desk or reach us out at 011 4975 4923, 011 4975 4924.

Why I am unable to update my PAN?

        There may be few reasons or scenario:

If you have recently updated your PAN it would take 2 weeks time to process newly updated PAN. Please wait for at least 15 days. 

In case your issue is not resolved after 15 days also, you may reach out our helpdesk team for the concern.

 What is Telecentre Entrepreneur Courses (TEC)?

Telecentre Entrepreneur Courses (TEC) is a certification course designed by CSC Academy. On completion of this course, the user will be eligible to open his/her CSC centre (Digital Centre) and apply as a Village Level Entrepreneur in the CSC network. This course is useful for anyone with budding talent to start an Information & Communication Technology (ICT) based Centre so that community may be served with digital technology.

How TEC certification number will be generated?

Once the applicant has completed the course; a TEC certification number will be generated which will further be used for registering as a VLE.

Whom to contact in case of queries?

In case of any queries, you may contact the helpdesk team on the toll free numbers 011 4975 4923, 011 4975 4924 or email the query to helpdesk@csc.gov.in